Introduction to the course

Involving Volunteers in the organisation

Why have you volunteered?

Week Two

The rights of patients and carers

Roles within the family and the impact of life shortening illnesses

Attitudes to care

Diversity awareness

Week Three

Confidentiality

Communication and listening skills

Protection of vulnerable adults

Week Four

Loss and bereavement

Practical aspects of care

Week Five

Spiritual care

Volunteer Forum

Close of course