Essential Communication Skill - Tier 1
Communication skills workshop incorporating Advance Care Planning LISTEN principles.
Sign up for Essential Communication Skills trainingImprove confidence to navigate tender conversations with compassion and candour.
Our Advanced Communication Skills Training (ACST) is an experiential and learner-led 2-day CPD approved certificate course targeted towards consultants, SAS grade physicians and a multi-professional audience including GPs, allied healthcare professionals, nurses and midwives who want to enhance their communication skills to further equip with emotionally challenging situations, including:
- Cue-based conversations embedding empathy.
- Breaking bad news.
- Discussing complex treatment plans with patients.
- Talking to a distressed or angry patient or their family.
- Performance managing or dealing with challenging / courageous conversations with colleagues.
The training supports the development of Tier 3 competencies assisting healthcare professionals for the complexities of real-world scenarios and building confidence.
Identifying and naming facilitative behaviours, cues and micro skills, empowers effective communication, transferability and relevance, offering delegates personal, sustainable and adaptable results.
This two-day course is delivered by experienced facilitators at Treetops Hospice, which is conveniently situated to welcome delegates from the East Midlands and nationally.
This course is approved by the Federation of the Royal Colleges of Physicians of the United Kingdom for 13 category 1 (external) CPD credits
“The course exceeded my expectations, I have learnt a lot about communication skills and evaluated my own communication skills too. I have some useful tools now to take back to practice.“
Course Dates and Costs
- 20-21 August 2025 (Fully booked)
- 17-18 September 2025 (Last few remaining places)
- 1-2 October 2025 (Last few remaining places)
- 15-16 October 2025 (Spaces available)
- 12-13 November 2025 (Spaces available)
- 3-4 December 2025 (Spaces available)
- 11-12 February 2026 (Spaces available)
- 11-12 March 2026 (Spaces available)
The cost is £610 per person.
Two full days 8.45am Registration – 5pm each day.
All courses are held at Treetops Hospice, Derby Road, Risley, Derbyshire, DE72 3SS.
Derbyshire partnerships organisations please enquire as funding options may be available. You may also be able to apply for education CPD funding from your employer organisation or education grant funding here: Grants | Hospice UK.
For more information email: education@treetopshospice.org.uk or Tel: 0115 949 6933.
Why train with Treetops
Limited to small numbers, the course includes discussion of direct evidence base with application to communication in practice including RealTalk, filmed role plays with actors and supportive and constructive feedback in a safe environment.
The use of ‘RealTalk’ and authentic clinical scenarios provide a distinctive innovation in communication skills training.
RealTalk is a unique set of training resources which draws on conversation analysis and embeds research evidence into practice.
“This was a unique opportunity which had a profound impact due to the fact it was a real scenario.”
The role play component of the course involves specialised actors, who focus their approach on personalised, delegate-driven learning, offering a pioneering and effective method of self-awareness and profound learning.
- 99% of participants found the role play very or extremely useful.
“The best aspect bar none is getting the experience and viewpoint of the patients from the actors. These people are the best at what they do, and it really helps the course stand out from others.”
“Excellent actors who were really committed to enhancing our learning.”
Evidence
350
We’ve already trained over 350 people, and counting.
100%
of participants would recommend this course to colleagues.
100%
of participants felt the course met their needs.
100%
of participants felt safe in their group.
100%
of participants found the facilitators approach very or extremely helpful.
98%
of participants feel confident in recognising and addressing a person’s verbal and non-verbal cues following this course.
