The hospice began offering complementary therapy and bereavement support in 2000.
In 2002, Clare Janes was appointed as the first Treetops Hospice Chief Executive and changes were made to the way the charity was managed.
A Clinical Services Director was appointed who has overall management of all the clinical services.
Following Clare Janes retirement in 2006, George Cameron was appointed Chief Executive.
The hospice was bequeathed a property in Sandiacre, Nottingham in 2008 and the first floor of the property was converted into a dedicated Bereavement Support Centre. The families bereavement service began later that year, followed by the addition of an art therapy service in 2009.