Referral process

Support and Information Service

Eligibility:

• The service is available to all adults living in southern Derbyshire and Nottinghamshire
• Open to patients, their families, friends and carers
• Also open to healthcare, education and social care professionals
• It is for anyone affected by a life-limiting illness or bereavement

Referral process:

• Anyone can contact the service directly on 0115 949 1264

Wellbeing Space

Eligibility:

• The service is available to all adults living in southern Derbyshire and Nottinghamshire
• A diagnosis of a life-limiting illness.

Referral process:

• Health and social care professionals can refer patients by phoning the Wellbeing Team on 0115 949 1264 or sending an e-referral on SystmOne
• People can attend our drop-in Wellbeing Café or Derby drop-in by Treetops for a chat about their situation and how they can be best supported
• Patients and carers can self-refer by calling the Wellbeing Team on 0115 949 1264

Wellbeing At Home

Eligibility:

• The service is available to all adults living in southern Derbyshire and Nottinghamshire
• A diagnosis of a life-limiting illness.
• For people who cannot access our onsite services

Referral process:

• Health and social care professionals can refer patients by phoning the Wellbeing at Home Team on 0115 949 1264 or send an e-referral through SystmOne
• Patients and carers can self-refer by calling the Wellbeing Team on 0115 949 1264

Befriending Service

Eligibility:

This service is available to all adults in southern Derbyshire and Nottinghamshire who are isolated or lonely due to:

• A life-limiting illness or frailty
• Caring for someone with a life-limiting illness
• Bereavement

Referral process:

Health and social care professionals can refer in the following ways:

• Electronic referral via SystmOne
• By emailing [email protected]
• Telephoning Julie Mehigan on 07990 040288

Hospice at Home

Eligibility:

• The service is available to all adults living in Derbyshire and Nottinghamshire
• A diagnosis of a life-limiting illness that is progressive
• A prognosis of less than 6 months

Referral process:

• Patients and their carers can contact us directly on 0115 949 6940. We will need the name and contact details of the patient's District Nurse or GP.
• Health and social care professionals can refer patients by phoning the Hospice at Home office on 0115 949 6940

Therapeutic Services

Eligibility:

• Therapeutic services are available to adults, children and young people (aged 7 to 18yrs), and families who are dealing with a life-limiting illness or bereavement.
• The service is available to all users of our services and people registered with a GP practice in Derby city or Southern Derbyshire.

Referral process:

• Family members and health, education and social care professionals can refer children and young people by phoning Therapeutic Services on 0115 949 6944
• Access to adult services is by self-referral only by phoning 0115 949 6944
• Please note our opening hours are: 8.30am-4pm Monday-Thursday, 8.30am-3.30pm Friday