fbpx

Information on how patients and professionals can access any of our services.

I am a patient or carer

Please contact us to access any of our services.

All our services are provided free of charge, and are not means-tested.

I am a professional

For healthcare, education, and social care professionals who wish to refer patients, please see our eligibility requirements and referral process below.

Please do not include any confidential medical records.

Eligibility requirements and referrals process

If you are making an initial enquiry via email, please do not include any confidential or sensitive patient information.

Support and Information Service

Eligibility:

  • For anyone affected by a life-limiting illness or bereavement (patients, their families, friends and carers)
  • Available to all adults living in southern Derbyshire and Nottinghamshire
  • Also open to healthcare, education and social care professionals

Wellbeing Services

Eligibility:

  • For anyone with a diagnosis of a life-limiting illness
  • Available to all adults living in southern Derbyshire and Nottinghamshire
  • People are welcome to attend our drop-in Wellbeing CafĂ© for an informal chat

Wellbeing At Home

Eligibility:

  • For anyone with a diagnosis of a life-limiting illness who cannot access our onsite services
  • Available to all adults living in southern Derbyshire and Nottinghamshire

Befriending Service

Eligibility:

Available to all adults in southern Derbyshire and Nottinghamshire who are isolated or lonely due to:

  • A life-limiting illness or frailty
  • Caring for someone with a life-limiting illness
  • Bereavement

Hospice at Home

Eligibility:

  • Available to all adults living in Derbyshire and Nottinghamshire
  • For anyone with a diagnosis of a life-limiting illness that is progressive
  • For anyone with a prognosis of less than 6 months

Therapeutic Services

Eligibility:

  • Available to adults, children and young people (aged 7 to 18yrs), and families who are dealing with a life-limiting illness or bereavement
  • Available to all users of our hospice services and people registered with a GP practice in Derby city or Southern Derbyshire.
  • Please note: access to adult services is by self-referral only by phoning 0115 949 6944