Our Care

Your feedback counts

We really value your feedback on our services you’ve received from us so that we can continue to offer the most appropriate care to our patients, clients and families in the future.

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Hospice at Home Evaluation Form

Which service did you receive?(Required)

Hospice at Home - nursing care at night

Hospice at Home - nursing care during the day

Roaming Nurse Service

How you heard about us

Who referred you to our Hospice at Home Service?(Required)

District Nurse

Palliative Care Nurse

Hospital

Other (please state below)

I found out about the service from:

Thinking about timings, do you think the referral was:(Required)

Information about our Service

Did you receive an information pack from us?(Required)

I found the information pack:(Required)

Were your calls to our coordination team in the office dealt with sensitively?(Required)

The care you received

Did receiving support from Treetops enable your loved one to be cared for in their preferred place of care (at home)?(Required)

Hospice at Home - nursing care at night(Required)

Hospice at Home - nursing care during the day(Required)

Roaming Nurse Service(Required)

Our nurses

How did it feel to have a Treetops nurse in your home?(Required)

How did you feel about the way we cared for your loved one?(Required)

Did the nurses have the appropriate knowledge to care for your loved one effectively?(Required)

Did the nurses take time to listen to your concerns?(Required)

We value any further comments or suggestions you would like to make regarding the Hospice at Home or Roaming Nurse Service:

Your details (optional)

The form is anonymous however if you are happy to share your feedback further, please complete the sections below.

Would you like the Hospice at Home Manager to contact you regarding your feedback?

Are you happy for us to share your feedback with the Hospice at Home nurses?

Are you happy for us to share your comments anonymously in publicity?

Would you be happy to share your feedback more widely - to help us promote our services in the local press or through social media?

Name (optional)

First Last

Phone number (optional)

Email (optional)

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Need help with care? Get in touch with us.

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Your feedback counts

We really value your feedback on our services you’ve received from us so that we can continue to offer the most appropriate care to our patients, clients and families in the future.

Please contact us for care and support

Hospice at Home Evaluation Form

How you heard about us

Information about our Service

The care you received

Our nurses

Your details (optional)

Related News

Steve’s Challenge: The Great North Swim for Treetops

Treetops introduces new mascot and invites community to choose its name

Three women to leap 14,000ft in powerful tribute to loved ones

Our Care

Wellbeing Space

Hospice at Home

Therapeutic Services

Support and Information

For professionals

Befriending Service

Compassionate Communities Project

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